You, or any member of your party, may cancel your travel arrangements at any time. If you or any other member of your party decides to cancel your confirmed booking, the first named person on the booking must notify us in writing. Your notice of cancellation will only take effect when it is received by us. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below (The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling):-
| Period before departure cancellation notice received by us | Charges per person as a % of the total holiday cost is (excl. insurance premiums) |
|---|---|
| 90 or more days | 10% |
| Between 61 and 90 days | 50% |
| Between 31 and 60 days | 75% |
| Between 16 and 30 days | 85% |
| 15 days or less | 100% |
No refunds will be made for tickets or services booked but not used, or for insurance premiums or alteration charges. Note: Certain arrangements may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements in addition to the charge above.
A list of documents and any supporting materials typically required by your visa department for this cruise, including specific instructions for travelers.